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THE GRANNY BIKE
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PRIVACY STATEMENT: This privacy statement discloses the privacy practices for the Skeldon Bike Co. Ltd. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices. INFORMATION COLLECTION AND USE: The Skeldon Bike Co. Ltd. is the sole owner of the information collected on this site. The Skeldon Bike Co. Ltd. will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The Skeldon Bike Co. Ltd. collect information from our users at several different points on the web site. ORDERS: Information is requested from the user on the web page order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If the Skeldon Bike Co. Ltd. has trouble processing an order, this contact information is used to get in touch with the user. All customer information obtained via the order form is encrypted for security purposes and stored on a secured server. COOKIES: Cookies are not used by the Skeldon Bike Co. Ltd. LOG FILES: We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. LINKS: T his web site contains links to other sites. Please be aware that the Skeldon Bike Co. Ltd. are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.SHARING: We will not share demographic information with our partners and advertisers. The Skeldon Bike Co. Ltd. uses an outside company (i.e.: UPS. ,Canada Post,. Etc.) to ship orders, and a credit card processing company to bill users for goods and services. These companies do not, to our knowledge, retain, share, store or use personally identifiable information for any secondary purposes. We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. SECURITY: This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, your information is protected both online and off-line. When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, has restricted access at Skeldon Bike Co. Ltd. Only employees who need the information to perform a specific job (for example, order clerk, sales representative or a customer service representative) are granted access to personally identifiable information. Access to the information is made via a password-protected site. Each time an employee who needs access to information, they must enter their password to gain access to the information. Furthermore, employees are kept up-to-date on our security and privacy practices. Employees are periodically notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. If you have any questions about the security at our web site, you can send an email to, contactus@thegrannybike. SITE AND SERVICE UPDATES: We may send the user site and service announcement updates which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email, FAX or phone. NOTIFICATION OF CHANGES: If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. CORRECTING / UPDATING PERSONAL INFORMATION: If a user's personally identifiable information changes (such as your address or E-mail), or if a user no longer desires to receive information from the Skeldon Bike Co. Ltd., we will endeavor to provide a way to correct, update or remove that user's personal data provided to us. This can usually be done by emailing us at, contactus@thegrannybike.com.
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Skeldon Bike Co. Ltd. |